Dear Customers! We are located in Italy.Please,take into account time zone differences. We are happy to answer your questions and provide with any information,advice,but when you trying to get in touch at 4-5am and expect us to reply (because in US or Australia is a morning),please do not get angry if we don't respond - Time from time we also need a sleep. You can always leave your email address or send us email:rozittarapetti@gmail.com We will definitely get back to you ASAP. Delays: If your parcel or package has been stopped or delayed at customs ,unfortunately we can not do much about it.Customs delay and charges are not in our power to control. Currency: Our prices are in GBP(GreatBritishPounds). If you need to understand price in you local currency, please use exchange rate converter.There are many websites with free currency converter.

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